Shine-Brite Window Cleaning for your home

Shine-Brite Window Cleaning - Frequently Asked Questions

Celebrating our 37th year in Business

Frequently Asked Window Cleaning Questions

How do you clean the windows?

We hand clean every window, the old-fashioned way with "elbow grease". We also proudly use Sprayway® Foam Glass Cleaner. Sprayway® is an Industrial strength, high-powered, foam cleaner that does not drip on your window sills or flooring. Not only is it the best window and mirror cleaning product currently available, but because of the foam-based formulation, there is never any overspray that might damage the surrounding area. This product helps separate us from our competition that typically uses a water-based product (such as Windex or soap and water with a squeegee) that could run down the window, potentially staining your sills, flooring and furniture.
Clean Windows

What if it rains on my scheduled outside window cleaning day?

On days when the weather is in question, the customer may contact us. We closely monitor the current weather conditions. Even if it rains after our visit, your windows will still be clean after they dry. Water and rain don't make windows streak, dirt and grime cause the streaking. The only time we cancel is if weather conditions present a potential hazard to our crew.

Do I need to be home?

First time customers are encouraged to be home. We would like you to see how we perform the window cleaning service and to be available for any questions we may have.

How long does it usually take?

It typically takes our four man crew about 12 hours depending on the number and types of windows, screens, storm doors, etc. Although our goal is to provide the least amount of inconvenience and get out of your way quickly, the job is never rushed, we want you to be satisfied before we leave.

What about the mess? Will my carpet and walls get dirty?

Our industrial strength foam window cleaner has no overspray and leaves no mess. When necessary, we use drop cloths to protect your furniture and belongings. To ensure that we don't track dirt from outside around your house, our employees always remove their shoes at your front door.

Can I trust the workers?

We are fully insured and bonded for anything that may happen at your location. We go to great lengths to hire only responsible individuals. We pride ourselves in our staff and their experience, the majority of our employees have been with us for over 10 years.

What do I need to do before your arrival?

We have our own supplies and equipment. All we ask is that there is a clear path to the windows. Please remove any antiques, heirlooms, breakables, "knick-knacks", etc. from furniture that may be in front of the window or on the window sill.

How often should I clean my windows?

We have many packages available that can be customized to meet your needs. We always suggest a minimum of twice per year because there are many reasons that windows get dirty year-round. Indoor factors include smoke (from cooking and/or if you have smokers in the house), and dusting the furniture that transfers the dust and dirt to the windows. Outside factors can range from tree and bush debris, to nearby house or road construction.

What Suburban Chicagoland areas do you serve?

Shine-Brite Window Cleaning services the following North, Northwest and West Chicago communities: Algonquin, Arlington Heights, Aurora, Barrington, Barrington Hills, Bartlett, Batavia, Bloomingdale, Buffalo Grove, Bull Valley, Carpentersville, Cary, Crystal Lake, Deerfield, Deer Park, Des Plaines, Downers Grove, Dundee, East Dundee, Elburn, Elgin, Elk Grove, Elmhurst, Fox River Grove, Franklin Park, Geneva, Glenview, Glendale Heights, Glen Ellyn, Gurnee, Hanover Park, Hampshire, Hoffman Estates, Huntley, Island Lake, Inverness, Itasca, Kenilworth, Kildeer, Lake Barrington, Lake Forest, Lake in the Hills, Lakewood, Lake Zurich, Libertyville, Lincolnshire, Lincolnwood, Lisle, Long Grove, McHenry, Morton Grove, Mount Prospect, Mundelein, Niles, North Barrington, Palatine, Park Ridge, Prairie Grove, Prospect Heights, Riverwoods, Rolling Meadows, Rosemont, Schaumburg, Skokie, Sleepy Hollow, South Elgin, South Barrington, St. Charles, Streamwood, Sugar Grove, Vernon Hills, West Chicago, West Dundee, Wheaton, Wheeling, Wilmette, Winnetka, Woodridge and Woodstock.

Our promise to you:
Your windows will Shine-Brite - GUARANTEED!

Call us today at 847-551-9400 for a quote or to schedule your residential window cleaning.